My Experience

2016 - 2020

•     Update software system for airlines (SQ, MI, TR, and other third parties) aircraft changes receives thru telex and email requested by Duty Engineer and Airline representatives due to aircraft defects, towing and late inbound. 
  •    Inform all relative departments – CAG/CEG/IGO/refueller on changes, especially the urgent cases.
  •    Collecting and sorting all emails/telex related to following day’s flight allocations.
  •    Inputting flight schedule for the following day based on the gathered allocation provided by the planner.
  •    Update and plan airline schedule.
  •    Update SAP for seasonal schedule and for billing purpose.
  •    Sends telexes for aircraft serviceability to relevant groups and individual parties. 
  •    Monitors telex and action accordingly.
  •    Vetting of three airlines (SQ, MI, and TR) delay reports of both internal and line stations for Duty Engineer’s review and perusal. 
  •    Handle pax medical cases for oxygen, stretcher, and wheelchair which includes MI & SQ internal and outstation requests. Check’s availability with the store and sends confirmation to the requestor.
  •    Handle preload oxygen bottles requests for grooms, attendants, etc.
  •    Sending SQ and MI Flight Observers details thru telex.
  •    Sending Engineers and technician details for line station AOG situations, 
  •    Disseminate Flight Spare info thru telex.

Subject Matter Expert

INFOSYS BPO LIMITED

2014 - 2016

Partnership with Procter & Gamble International Operations

​​​

• Supports the team leader in managing the team and ensuring that SLA’s are always met

• Reports monthly scores and root cause analysis to client (P&G) 

​

​

• Handles Procurement process of the client – Procter & Gamble

​

​

​

Senior Process Executive

INFOSYS BPO LIMITED

2013 - 2014

Partnership with Procter & Gamble International Operations

• Handles PO creation, maintenance, and transmission process of the client (Procter & Gamble)
• Daily running & tracking of open Purchase Requisitions
• Processing ANZ, ID, PH, and SG markets’ PO requests
• Creates Purchase Order based on supporting documents provided by originator or end-user (i.e. quotations, email approvals from buyers, end-users / originators, etc.)
• Creates Purchase Order in SAP with reference to systems Purchase Requisition generated by the Originator.
• Run Auto PO programs in a timely manner
• File the PO and all supporting documents in an orderly manner for audit purposes or future reference
• Perform alterations/changes on any information/data stipulated in the Purchase Order as per instruction and approval by the Buyer/CPO process owner
• Changing Purchase orders which may be any of the following – price,quantity, delivery date, P-org, header text, item description, item texts,account assignments (GL & CC), delivery notes, and other fields in Purchase Order as requested by CPO Process Owners
• Close out all open Purchase Orders which are aging for more than 60 days
• Transmits PO to vendor via email or portal
• Monitors PO confirmation/acknowledgement
• Converting Adcost PRs into PO
• Creates Info Record in SAP based on support documents provided by P&G employees (i.e. quotations, email approvals from buyers, end-users, originators, etc.)
• Perform alterations/changes on any information/data of Info Records such as price, validity date, etc. as requested and approved by the buyer, CPO Process Owners, and originators

Asia PSS Support

INFORMATION PROFESSIONAL INC.

2012

Client: Procter & Gamble International Operations SA – ROHQ

​

•    Handles PO creation, maintenance, and transmission process of the client (Procter & Gamble)
•    Daily running & tracking of open Purchase Requisitions
•    Processing ANZ, ID, & PH markets’ PO requests
•    Creates Purchase Order based on supporting documents provided by originator or end-user (i.e. quotations, email approvals from buyers, end-users / originators, etc.)                                
•    Creates Purchase Order in SAP with reference to systems Purchase Requisition generated by the Originator.  
•    Run Auto PO programs in a timely manner 
•    File the PO and all supporting documents in an orderly manner for audit purposes or future reference
•    Perform alterations/changes on any information/data stipulated in the Purchase Order as per instruction and approval by the Buyer/CPO process owner 
•    Changing Purchase orders which may be any of the following – price,quantity, delivery date, P-org, header text, item description, item texts,account assignments (GL & CC), delivery notes, and other fields in Purchase Order as requested by CPO Process Owners 
•    Close out all open Purchase Orders which are aging for more than 60 days 
•    Transmits PO to vendor via email or portal
•    Monitors PO confirmation/acknowledgement
•    Converting Adcost PRs into PO
•    Creates Info Record in SAP based on support documents provided by P&G employees (i.e. quotations, email approvals from buyers, end-users, originators, etc.) 
•    Perform alterations/changes on any information/data  of Info Records such as price, validity date, etc. as requested and approved by the buyer, CPO Process Owners, and originators